CEVA awarded three-year home delivery contract by Multiyork
16 February 2010 - 15:59 CET
CEVA Home to manage over 16,000 deliveries per annum
Ashby de la Zouch, UK, 16 February 2010 - CEVA Logistics, one of the world's leading supply chain companies, has been awarded a three-year contract to provide a white glove two-person home delivery service to Multiyork, manufacturer and retailer of high quality upholstery and cabinet furniture.
Following a competitive tender, CEVA will now be responsible for the daily transfer of manufactured items to a dedicated 2,990 sq m warehouse at Mendlesham, Suffolk. CEVA then contacts customers to arrange a convenient delivery date using CEVA's National Customer Call Centre in Manchester. The projected 16,000 home deliveries per annum will be performed by a combination of CEVA's shared user home delivery network, CEVA Home and six core delivery vehicles to provide a seamless customer offering.
A number of key factors encouraged Multiyork to select CEVA, including high quality delivery processes, overall customer contact and service and CEVA's long standing relationships with other high quality furniture retailers. They were also impressed with the involvement and commitment by CEVA's senior management to deliver a professional home delivery service.
CEVA's white glove delivery service includes placing the furniture items in the customer's room of choice, disassembly and assembly if required, and the removal and recycling of any packaging from the customer's home.
Mark Duff, Manufacturing and Logistics Director, Multiyork commented: "As part of the tender process, we visited some of CEVA's home delivery operations and were impressed with the attention to detail and efficiency of their operations. CEVA demonstrated their ability to provide the highest levels of delivery service and customer care that Multiyork's products and customers demand. Working with a supply chain specialist has allowed us to focus more directly on the manufacture and retail of high quality furniture."
Andy Fitt, Senior Vice President, Contract Logistics, UK & Ireland, CEVA said: "We are delighted that Multiyork selected CEVA as their logistics partner. After visiting CEVA's home delivery operations in the UK and meeting the team who will ultimately perform the home delivery services, Multiyork was more than satisfied that their products and customers are in safe hands with CEVA."
The furniture is manufactured to order at Multiyork's factory in Thetford, Norfolk and is sold through their 60 retail outlets in England and Wales.
For more information contact:
Lindsey Randle Communications Officer, CEVA +44 (0)1530 568709 Lindsey.Randle@cevalogistics.com
CEVA Making business flow
CEVA Logistics is a leading global supply chain management company. We provide end-to-end design, implementation and operational solutions in contract logistics and freight management to large and medium-sized national and multinational companies. CEVA employs circa 50,000 people and runs an extensive global network with facilities in over 100 countries. For the year ending 31 December 2008, the Group reported revenues of €6.3bn. For more information, please visit www.cevalogistics.com.
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The statements included in this news release, and other statements that are not historical facts, may contain forward-looking statements. In addition to the assumptions specifically mentioned in the above paragraphs, there are a number of other factors that could cause actual results and developments to differ materially from those expressed or implied by these forward-looking statements. These factors include, but are not limited to, the process of combining EGL and CEVA, the actual effects of recent and future regulatory changes and technological developments, globalization, levels of spending in major economies, the economic downturn in Asia, Europe and the US, including the economic downturn in the automotive sector, levels of marketing and promotional expenditure, actions of competitors and joint venture partners, employee costs, future exchange and interest rates, changes in tax rates, unexpected costs of future business combinations or dispositions and other factors detailed in risk factors and elsewhere in CEVA most recent Annual Reports. Further information concerning the Company and its business, including factors that potentially could materially affect the Company's financial results, is contained in the Company's annual and quarterly reports, available on the Company's website. Should one or more of these risks or uncertainties materialize or the consequences of such a development worsen, or should underlying assumptions prove incorrect, actual outcomes may vary materially from those forecasted or expected. CEVA disclaims any intention or obligation to update publicly or revise such statements, whether as a result of new information, future events or otherwise.
